All new members are asked to provide their passport or other identity and address documentation before an account can be opened.

There are several reasons for this:

1. Firstly, fraud is a growing risk across our society and therefore we need people to prove who they are before we can allow them to join our credit union. 
2. Secondly, identity theft is a growing business and this documentation helps us reduce the risk of this occurring in relation to your credit union account.
3. Thirdly, in common with all other financial institutions, we are bound to verify and document the identity of all new members by the anti-money laundering provisions of the Criminal Justice Act and further to keep this documentation up to date.

When the identity and address documentation we hold in respect of you is more than 3 years old, we may require you to provide updated documentation.

Please bear with us in implementing these procedures in protecting your account and adhering to the up to date legislative requirements.